REFUND POLICY

Last Updated: August 2026 • Torq Cartel Inc.

1. DIGITAL PRODUCTS & MEMBERSHIPS

Torq Cartel generally does not provide refunds for digital products or digital memberships ($24.99/mo or $249/yr) once access has been delivered because digital features, badges, and platform benefits are provided immediately upon purchase.

You can cancel your recurring membership subscription at any time prior to your next renewal date through your account settings to prevent future charges.

2. PHYSICAL MERCHANDISE FULFILLMENT

Physical products (such as Torq Cartel Member t-shirts, patches, vinyl sticker packs, and apparel drops) are handled with high quality standards. If you receive a physical product with a legitimate fulfillment issue, including:

• Wrong item or incorrect size shipped
• Item damaged or defective upon arrival
• Manufacturing defect
• Missing item from your welcome package

Torq Cartel will work with you to promptly review the issue and issue a replacement, exchange, or store credit as appropriate. Please contact us within 14 days of delivery with your order number and photos of the defective or incorrect item.

For support regarding digital access or physical order issues, email info@torqcartel.com.